ICICI Bank draws judiciary's ire

ICICI Bank marketing agents apparently made the fatal mistake of bothering some Delhi High Court judges with their marketing calls. A lawyer, who had been similarly bothered, approached the honourable High Court - and found the judges sympathetic to her cause.

ICICI Bank faces contempt proceedings in the State Consumer Commission, having ignored earlier court injuctions about unsolicited marketing calls. Justice Sen had some strong words:

“I receive calls at all time of the day from ICICI Bank,” Justice Vikramjit Sen said. “I do not know what business you get out of such calls.... You are a nuisance and have to face the music for making these unsolicited calls.”......

Do you think you are above the law?” the judge asked. “Who is your highest ranking officer in northern India... bring him here; let him explain these calls.”

The Express story adds:

On December 26, 2006 the consumer commission had levied a Rs 12.5-lakh penalty on the bank for making nuisance calls. Though the High Court subsequently stayed the Commission’s decision on September 11, 2007, the court had warned the bank against making “unsolicited marketing calls”.